From beginning manager to boardroom leader,
intelligent facilities management starts here.

There’s a LearningChannel for every level, and every member of your organization

These resources are designed so that everyone can learn at their own pace to increase skills and gain deeper insights into the latest facilities management innovations. Whether you want to get the most out of ServiceChannel or brush-up on best practices, our experts will show you new ways to meet the unique challenges of delivering amazing experiences for today’s ever-more demanding customers.

Live and On-Demand Classes

Learn Online

These live and on-demand courses are an easy way to grow at your own pace.

Online Learning

Featured Online Courses


Service Automation Dashboard 101:
How to Use Service Request and the Location Portal

Find out how easy it is to make a service request, and know exactly where providers are using the Service Automation Dashboard.

For:Beginning ServiceChannel and GPS Location User
Time:60 Minutes

A Day in the Life of a Facility Manager:
Work Order Creation and Management

Learn how to create and search, share, and manage your work orders in a few clicks, from a main office desktop to an on-location phone.

For:Beginning and Intermediate users — Facilities, Regional, and District Managers
Time:90 Minutes

SC Talks

Learn From Our Experts

Our CEO, Tom Buiocci and the Service Channel team will show you what’s new and what’s next in facilities management, and the #1 Facilities Management Platform, in our SC Talks


Featured SC Talks

What is the Biggest Source of Inefficiency in Facilities Management

The Special Needs of SMBs

The Need for Badging Contractors

C-Suite Best Practices

Learn About Service Automation

Everybody has questions. So we’re sharing answers to FAQs for key challenges facing brick-and-mortar business leaders. You’ll learn best practices to reduce overhead costs and create happier customers in every location.

Facilities Management 101

Learn the Basics of New FM Technology

Whether you’re new to Facilities Management or want to know how technology can help your company transform your brand and your ROI, these resources will give you a solid base of knowledge you need to get started.

What is Service Automation?

What is Facilities Management Software?

What is Contractor Management Software?

What is Work Order Management Software?

What is Facilities Management Analytics?

What is CAFM?


What is CMMS?