Fixed Asset Depreciation SoftwareAsset Manager

Equipment Tracking and Management Software Delivers Greater Visibility & Reduced TCO

How Asset Manager Works

ServiceChannel Asset Manager works seamlessly with Work Order Manager to provide visibility into the details of all physical assets, including work history and maintenance, across locations within multi-site enterprises. Our equipment tracking software watches and drives compliance on capital equipment within your facilities, specifically tracking service requests, warranties and service providers for each piece of equipment.

With integrated asset tagging functionality, you may accurately track and manage your assets across your locations, by scanning asset tags using QR barcodes or NFC (e.g. RFID) technology. With the SC Mobile app, you can easily create and manage an up-to-data asset inventory, track asset movement across locations and create asset-based work orders.

With Asset Manager, your organization can determine whether to invest in repairs or replace an asset based on Total Cost of Ownership (TCO) and depreciation analysis. Most companies lose up to 34% of potential warranty savings from leakage and unnecessarily paying for repairs. Asset Manager helps to avoid excess spend for an immediate improvement to your company’s bottom line and your operations.

How Asset Manager Can Help

Consolidate Data: Comprehensive database details the location, age, condition, warranty and service requests for all fixed assets across all locations

Gain Visibility: Create an accurate record of all assets to repair, maintain or replace

Use Warranties Efficiently: Improve warranty entitlement and prevent warranty leakage

Decrease Spend: Avoid overtime repair costs on emergency work orders and eliminate repair expenses on equipment under warranty

Minimize Errors: Uniquely identify each piece of equipment by asset tagging technology for assurance that the correct item is being worked on

Lower TCO: Gain clarity into maintenance spend for each asset and when it is time to replace

Obtain Insights: Identify equipment repair trends or patterns, such as brands with higher than average repair calls or costs

Budget Intelligently: Build accurate capital budget forecasts with greater insight into asset age, condition and remaining useful life

Improve Quality of Service: Enhance customer experience by minimizing the risk of equipment failures

Key Features of Asset Manager

Equipment Tracking

Maintain records for each asset by make, model, serial number, and any custom attributes

Asset Tagging

Build & maintain digital asset inventory with QR and NFC tags, track asset movement across locations and create asset-based work orders

Equipment Life Analysis

Understand asset life to make better repair/replace decisions

Equipment Uptime Reporting

Analyze equipment uptime/downtime trends and exceptions by work orders

Warranty Management and Tracking

Monitor warranties for all assets

Depreciation Tracking

Track assets’ original value, condition, and life expectancy

Location Mapping

Link each asset to a physical location

Asset Spend Alert

Automatically send notifications when equipment spend levels reach preset thresholds or exceed historical costs

Customer Use Case

A global retail brand and a national drugstore chain realized that significant repair & maintenance expenses were being incurred despite the applicable parts and labor being covered by warranty.  Without a systematic approach to warranty management, dollars were being wasted.

With ServiceChannel Asset Manager, each benefited from easier identification of repairs that fell under manufacturer or contractor warranty.  Both companies reduced expenses by having to pay for fewer repairs, increasing warranty-covered spend by up to 30% each.