Facilities Management Services

Services to Cover Every Aspect of Your ServiceChannel Experience

Service is more than just part of our name; it’s an integral part of ServiceChannel and what we consistently deliver to our customers. We offer many types of services, from provider sourcing to facilities management software support, for the most comprehensive coverage in the industry.

Provider Sourcing & Management

Working with Quality Providers Made Easy

Expand your network, replace low-performing providers, and connect with local self-performers — With a 70,000-strong provider network, and more than 4 billion performance data points collected per year, ServiceChannel Scout puts our deep insights into provider performance to work for you. We’ll help you find the best providers at optimal cost for whatever job your business needs, anywhere. Learn More…

Support Packages

Tap Into Our Experts’ Knowledge

Service Automation Essential customers receive our Service Essentials package and Service Automation Professional customers receive the Service Professional package. Both include application support, ServiceChannel University, and much more. Get the support and answers you need by email, live chat, Internet, or phone. Learn More…

Implementation & Training

Configure Software, Move Rapidly to Production

Customize setup, configuration, and professional rollout of ServiceChannel Service Automation to ensure your company maximizes ServiceChannel facilities management software from Day 1. We delve into the specifics of your business, help define your business rules, capture/input relevant data, and provide expert training. Learn More…

Professional Services

Specialized Experts, In‑depth Knowledge, Totally Client‑Centric

Our supplemental support services can be used for on-going long-term support or for ad hoc projects. We cover the range of issues with our 24/7 call center, software utilization experts, contractor onboarding, and in-house support. We also provide customized solutions to cover any unique situation or need. Learn More…