How Supermarket Chains Can Guide Decision-Making with Real-Time Insights

The COVID-19 pandemic has changed everything about the way we live and work – and, in turn, it has radically changed the ways consumers shop, exercise, and dine out. ServiceChannel is committed to helping our customers through this difficult time in any way we can. Please do not hesitate to reach out with any questions or concerns at cv@web.servicechannel.com.  Maintaining a grocery store Read More

Don’t Be Fooled by Labor Rates: How to Save 20% with One Procurement Shift

A facility manager of a large restaurant chain told me that he was attempting to swap providers, but was blocked by the procurement department because the new provider’s labor rate was higher than the incumbent’s. He was frustrated because he was trying to introduce a high-quality plumber into the mix, but what he didn’t know yet was that our data could help show that hiring the new provider would Read More

How Asset Management Automation Can Prevent Overspend

Asset and inventory tagging and management is kind of like going to the dentist for most operations people: It’s good for you to do but nobody really likes to do it. Things could be worse, though. You could be in charge of asset tagging and management at Wal-Mart’s scale, which involves 900,000 fixed and movable assets and equipment.  Now multiply the complexity of managing those assets Read More